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Contact us and useful telephone numbers

General pricing and booking enquiries: +44 (0)808 101 0337

Please call our National Enquiry Centre on the telephone number above or use the  "Make an enquiry" link which can be found on the top right of every page within the website.

BMI National Enquiry Centre
Unit1, Cameron Court
Cameron Street
Hillington Park
G52 4JH
Mon - Fri 8am-7pm
Sat 9am-1pm
Fax: 0141 882 6326
Email us

Account queries:+44 (0)161 216 2500

Please call our BMI Business Services between the hours of 8am - 5.30pm Mon to Fri on 0161 216 2500 or email on accountquery-bbs@bmihealthcare.co.uk

NHS or NHS Electronic Referrals enquiries: +44 (0)345 608 8888

If you are an NHS patient or have a NHS Electronic Referral UBRN, please find further details on how this process is started on our NHS Patients page. 

BMI Press Office: press@bmihealthcare.co.uk

Out of hours media enquiries from journalists only should be directed in the first instance to:

BMI Press Office at Hanover Communications: Chris Calland MPRCA
Direct:  020 7092 3396
Mobile: 07850 260 466

For Corporate & Financial enquiries please write to:

Sally Sykes
National Director of PR and Marketing
3 Paris Garden, Southwark, London, SE1 8ND

Making a complaint

In the unlikely event that you need to make a complaint after you have left the hospital, please click here to view our complaints process.

Website issues

If you are having difficulty finding information on the website or some images or other content is not appearing correctly, please click here to email our webmaster.

Are you a Supplier?

BMI Healthcare works with a diverse range of suppliers who help support our business. This includes suppliers of all types, and sizes at local, national and international locations. When selecting who we work with, we seek based on the ability to meet BMI’s values and corporate social responsibility objectives.
Quality, Value and Service are critical in BMI’s success in an increasingly competitive market and we welcome applications who can demonstrate quality-focused capacity and capability in the healthcare sector.

If you are interested in joining our supplier list, please use click here to register on our Supplier Information Management (SIM) system.

Need Further Help?

Here are the answers to the most frequently asked questions.

If your question is not answered below, or you would like more information, please contact us.
How do I get a GP referral?
How do I pay for my Treatment?
Can I use my insurance?
Is all treatment covered by medical insurance?
How do I make an enquiry to a hospital?
Is there any waiting time for surgery?
Can I arrange a consultation with a specialist directly?
How do I find a consultant?
How do I find a treatment?
Is there cosmetic surgery for men?

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